The Fine Print, In Plain English
Privacy Policy.
How we collect, use, and protect your information when you visit garagegals-gg.com or hire us. We keep it straightforward, because that is how we operate.
Effective May 12, 2025 · Last updated May 31, 2026
This policy explains how Garage Gals (GG LLC) collects, uses, and protects your information when you visit garagegals-gg.com or engage our services. We keep it straightforward, because that is how we operate.
1. Who We Are
Garage Gals (GG LLC) is a women-led home organization and cleaning service based in Phoenix, Arizona. We serve residential clients throughout the Phoenix West Valley area and the wider metro. Our website is garagegals-gg.com.
2. Information We Collect
We collect information you give us directly, and some information automatically when you use our website.
Information you provide
- Name, email address, and phone number (through our contact or booking forms).
- Home address and property details needed to provide a quote or complete a service.
- Payment information, processed securely through our payment processor. We do not store card numbers.
- Any notes or preferences you share about your space or service needs.
Information collected automatically
- Browser type, device type, and operating system.
- Pages visited and time spent on our site.
- Referring URLs (how you found us).
- IP address and general geographic location.
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and inquiries.
- Schedule and deliver services.
- Process payments.
- Send appointment confirmations, reminders, and follow-up messages.
- Request reviews or referrals after completed work.
- Improve our website and service offerings.
- Send occasional promotional messages (you can opt out at any time).
We do not sell your personal information. Period.
4. Text Message Communications
If you provide your phone number and opt in to SMS communications, you may receive text messages related to your bookings, service reminders, and follow-ups. Message and data rates may apply. You can opt out at any time by replying STOP to any text message from us, and reply HELP for help.
5. Sharing Your Information
We only share your information in limited circumstances:
- Service providers: third-party tools we use to operate our business (scheduling software, payment processors, email platforms). These vendors are bound by their own privacy policies and may not use your data for their own purposes.
- Legal requirements: if required by law, court order, or to protect the rights and safety of Garage Gals or others.
- Business transfers: if Garage Gals is ever acquired or merged, your information may be transferred as part of that transaction. We will notify you if this occurs.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain site functionality.
We use third-party analytics and advertising tools, such as Google Analytics 4 and the Meta (Facebook) pixel, to understand how visitors find and use our site and to measure our advertising. These tools collect anonymized, aggregate data.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure, encrypted connections (HTTPS) on our website and working only with reputable payment and data processors. No method of transmission over the internet is 100 percent secure. While we work hard to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Client records are generally retained for a minimum of three years following the last service date.
9. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information (subject to legal retention requirements).
- Opt out of marketing communications at any time.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe.
10. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites (such as Google, Yelp, or social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out:
Garage Gals (GG LLC)
Phoenix, Arizona
Website: garagegals-gg.com
Phone: 623-221-5480
Email: info@garagegals-gg.com